What if you could transform struggling businesses into thriving enterprises? Join us for an unmissable conversation with Aaron Farris and Jamie Kostelac, co-founders of the Titan Group, as they reveal their entrepreneurial journeys and the secrets behind their success. From Aaron's early hustler mentality and impressive prowess in turning around junk removal businesses to Jamie's reflections on how sports and business share the same team-building and competitive spirit, their stories are a masterclass in resilience and determination.
Discover the essential mindset and strategies that Jamie and Aaron believe are crucial for entrepreneurial success. They delve into proactive actions, effective problem-solving, and the significance of investing in people and fostering a collaborative environment. Inspired by insights from other entrepreneurs and business leaders, they emphasize that hunger, passion, and an unwavering belief in oneself are the key drivers behind any thriving business. Learn how they moved from building others' legacies to creating their own successful enterprise with the Titan Group, which offers comprehensive business assistance to entrepreneurs.
Explore the pillars of growth within the Titan Group, focusing on vision, core values, and personalized motivation. Aaron and Jamie share how aligning hires with a clear vision and emphasizing relationships, integrity, professionalism, and energy have been fundamental to their success. Gain insights into developing leaders, nurturing internal talent, and promoting from within to ensure a robust and scalable business. The episode wraps up with actionable advice on launching your own venture, stressing the importance of passion, sacrifice, and servant leadership in the journey to entrepreneurial success.
ABOUT JAMIE & AARON
Jamie Kostelac has made a name for himself as the owner and operator of a highly successful junk removal franchise. His outstanding performance in sales and customer service has propelled his business to the top of the franchise system. Additionally, Jamie has used his expertise to consult with other franchises, helping them improve their systems and processes.
Aaron Farris is a highly successful entrepreneur who has made his mark in the industry through his visionary leadership and unwavering commitment to excellence. His impressive career has been marked with several accolades and achievements, including being named Entrepreneur of the Year and winning the prestigious Franchise of the Year award.
Jamie and Aaron, both starting from humble beginnings, have diligently earned their success in professional careers. Originating from the same previous organization, they recognized the boundless potential of working together in business. They both chose to stop building another person's empire and instead took the leap to create their own. Recently, they acquired a junk removal franchise with another company with a vision to expand across the country and scale Titan Group.
LINKS & RESOURCES
00:00 - Entrepreneurial Success Stories
07:59 - Belief in Growth and Entrepreneurial Success
12:35 - Key Qualities for Entrepreneurial Success
17:02 - Pillars of Growth in Business
23:55 - Developing Leaders and Growing Businesses
30:23 - Taking the Leap
40:59 - Guest Appreciation and Website Promotion
WEBVTT
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Hey, what is up?
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Welcome to this episode of the One Entrepreneur to Entrepreneur podcast.
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As always, I'm your host, brian LoFermento.
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In today's episode, you not just get one great guest, you get two great guests, two guys who, I think, epitomize so many of the incredible traits that it requires to be a successful entrepreneur.
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Not only a successful entrepreneur, but what I love about today's two guests is that they are growing their own successful businesses while also taking the time and care and attention to help others succeed as well.
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So today's guests their names are Jamie Kostelak and Aaron Ferris.
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Jamie and Aaron together are the co-founders of the Titan Group.
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The Titan Group provides comprehensive business assistance that includes researching potential businesses or franchise opportunities, obtaining financing for business-related purchases.
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So if one of your objections is, well, I don't have any money or resources to do these things, aaron and Jamie together help people with that.
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They develop business plans and marketing strategies.
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They also provide ongoing guidance and support for business owners who are looking to keep their businesses profitable and successful.
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They personally have had they were telling me a little bit off the air tremendous success in the junk removal industry, which I'm so excited for you to hear from them directly about how, regardless of what your background is, regardless of what skills you have or may not have, there are entrepreneurial opportunities for you.
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So they are living proof of it.
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They've got incredible stories themselves of resilience, of persistence, of drive, determination, dedication.
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I'm not going to say anything else.
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Let's dive straight into my interview with Aaron Farris and Jamie Kostelak.
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All right, aaron and Jamie, it's funny.
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In the intro I already slipped and I called you guys, amy, together.
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Welcome to the show, you guys.
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Oh man, no, thank you for having us.
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Heck yeah, super excited for you both to be here, and I want to kick things off because I know that you both have incredible entrepreneurial stories yourself.
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So take us beyond the bio.
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I'm going to kick it to you, at first Aaron and then Jamie.
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Follow his lead.
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Give us some backstory.
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Who the heck are you guys?
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How'd you end up doing all these incredible things?
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Yeah, I mean, well, first off with me, I mean just always had that entrepreneurial mindset.
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You know, didn't grow up with a whole lot, so just kind of one of those things of just having that natural hustler mentality.
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So, uh, I mean literally buying candy bars when I was little, going door to door with my brother, uh, convincing people to buy them for a dollar a piece this is when we were buying them for like 30 cents a piece or something.
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So, um, when I was in college, started my own personal training uh company doing uh in-home personal training.
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Uh Found some good success with that.
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But just other than that just natural salesman, right, I love the art of sales, I love the challenge of sales.
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So I've always just had that sales background From there, started with a company that kind of taught us how to take over businesses and rebuild them and just kind of following the same kind of structure.
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Right, it's building out a vision, you know, having a great vision, finding the right people in the right place, building systems and processes right, building a sales culture with it, and just found super great success.
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And I was able to take over just multiple companies that were struggling, just changing the marketing, changing the management, changing the culture, and we were able to find super great success.
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So a couple examples took over a junk removal business in Reno, nevada.
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They're hitting about 400,000 a year Year one.
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We were able to take it to 1.6 million.
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From there went to Indianapolis.
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Indiana took over another junk removal company and this is one of the largest franchise systems and these were broken broken systems, right.
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So we were able to take that over.
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They're hitting about 550,000 a year.
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Year one.
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We took it up to 2.4 million.
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From there went to Atlanta and keep in mind I was also helping other franchisees find their success as well, right, training, developing people for that franchise system and our group.
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So, uh, from there went to, uh, atlanta.
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Atlanta was hitting about 6.7 million with three different franchises.
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We were able to take it to $12 million, year one, uh.
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And then Naples Florida was kind of the last one that I helped with and Naples was hitting about a 800,000 a year.
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I think the GM down there ended up taking it to $3.3 million.
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So from there, talking to Jamie and I was like dude, we're building an empire for other people.
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We had ownership, we had our hand in it pretty heavy and we were making great money, but we were just building somebody else's legacy for them.
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So we just started talking.
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We're like, do like, let's do this for ourselves, right?
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This company that we had joined they were only about a $500 million company when we joined and I became their very first partner out there and when we left is about $150 million company, and that was all within eight years.
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So, talking to Jamie, I was like dude, I really think that we could build this empire ourselves and so we did it.
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We jumped right and we jumped and we've had just crazy success.
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And I won't go too much into it without ruining everything, so I'll throw it out to Jamie.
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Yeah, and my background was growing up, sports was really my identity and the competitiveness of that being on different teams building.
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Essentially there's so many parallels with business and sports that at that time I didn't realize.
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So I went to Washburn University and speak to Kansas and played football there and then when I got done, had a couple of jobs but I had aspirations to be a firefighter and so I went through that process of getting certified and I was waiting for that opportunity to join.
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But then I ended up getting a job with the same company and what I noticed is is in business how there's so many similarities between you know coming together as a team in sports and then also building a culture and creating that competitive environment in business.
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And if you know how to do that the right way, you're able to get maximum effort out of individuals, people coming into the office, excited, they're really, they enjoy the team aspect.
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So to me that was a huge passion for me and with my business.
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Oklahoma City was, so there's 156 franchises in the system and it was in dead last.
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So it had been in business for about 12, 13 years and I remember when I took over, at one of the corporate meetings someone told me that there was no way that that market was ever going to hit a million and we were able to achieve that in under four years and that's because of the culture.
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We had had to fight claw market, get out there and explain how the service works, but in doing that we were able to have a lot of success.
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We're able to become top performers in the franchise system for five consecutive years and then when I had that success I had the corporate team actually reach out for me to consult franchises of all sizes, some that were five times larger than my market.
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They just wanted them to understand the culture and how I approached business and wanted to teach with that.
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So, as far as the passion with consulting, what I noticed was, on top of running a business, getting out in the field hauling junk every day with my guys, when I had people fly into Oklahoma City, like I thoroughly enjoyed that, like I consider the position that Aaron and I and his teachers.
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So when you've got people coming in who are trying to get better, that aren't necessarily a part of your organization, like I could go all day long doing that stuff, because if someone's wanting to get better, they just need that recipe.
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To do that, aaron and I have been able to perfect the system and teach that to other people, and as long as you follow that system, you're able to have that success.
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But it starts with your people and having that vision, that career path and you pouring into them with development.
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That's what's going to yield the results.
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A lot of people try to put the business on their back personally and just run through employees.
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But Aaron and I will spend more time than anyone on just getting people not only better at selling, but just try to make them better individuals and understand that we're all in this together and it's not something that's so much individual like you got to get yours by any means necessary.
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It's we're going to do this together.
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So by us doing that we've been able to have a lot of success.
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Yeah, it's fun for me getting to talk to both of you here today because, jamie to piggyback off that last point that you made that you and Aaron are more willing than most to invest in people the thing that I see from the two of you is that you both also are just absolutely convinced that growth is an opportunity, whereas a lot of people look at business and, aaron, you talked about not coming from an entrepreneurial background.
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It's something I can 1 million percent relate with you on and so a lot of people will look at that and they'll say, well, I don't have resources, I don't have connections, I don't have all of these things, and they come up with a million different excuses as to why it might not work, why dare say it can't work, whereas the two of you just seem to have this innate belief of, hey, we're going to figure it out.
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We may not know all of these things, but I mean, maybe it's the teacher mindset where it comes from, that learning background, who knows where it comes from?
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But I want to hear it from the two of you what gives you that belief?
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Because I feel like this is something that facilitates that growth, and growth isn't possible without this innate belief that you carry with you.
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Yep, I think the biggest thing is that we believe that we control our own destiny, right?
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So, being proactive with every single thing.
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There's a lot of businesses that will sit down and they'll look at their Gantt or their schedule and sit there and be like, oh, today's going to be slow, and they'll sit there and just literally pray that somebody calls in or something like that, and it's like no, like you go out and you create your own success.
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Like you just have to have that mindset that I control this destiny and I'm going to influence today whether I'm going to go out and, you know, shake hands, go knock on doors, or whether I'm going to call a million people.
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Like, like my success is because I was willing to take that jump Right.
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So, and that's what we tell people like you know, if you sit back and just hope that something falls in your lap, it's never going to fall in your lap, right?
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Like you can't believe that, uh, in luck, right.
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Like you have to believe in that you're going to go out and take that shit.
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So, uh, I know Jamie's got a lot to say with this one as well, so I'll let him take that.
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Yeah, and Aaron mentioned it earlier.
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But when people use their upbringing or certain things as an excuse for why they can't accomplish something, aaron and I both he had mentioned it earlier like there's not wealth in our family.
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We don't come from a bloodline of entrepreneurs.
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We're two guys who grew up and had to fight and claw for everything that we got and we're in the position that we're in because of that belief that Aaron spoke of is we're going to do whatever it takes to win and if there's a problem, there's an answer to it.
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We might not have it right away, but we're going to figure it out.
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So definitely a proactive mindset versus reacting to things.
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That's why we create high level systems and processes so that way, when problems do occur, we've got a protocol to handle that, versus things coming at us left and right and we're not really knowing how to handle that.
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So that also ties into people development.
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To alleviate a lot of that issue is you pour into people less problems.
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Problems will occur, but if you have those systems and processes, then you're going to be able to navigate those and obviously minimize the damage to your bottom line.
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Yeah, I definitely want to talk about those systems and processes, but before we get there, I want to ask you a question that I think I've probably only asked it ever before in about two out of our 900 episodes to date in this podcast history, and that is can anyone be an entrepreneur?
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Because it seems to me, in looking at this story that you guys have I'm going to throw this word into the mix which is just hustle.
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You two are living proof that if you hustle and if you've got that drive and determination and consistency and there's a lot of stuff that comes behind that that needs to support it, including the systems and processes that we'll for sure talk about.
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But let's look at the junk removal market, for example.
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You guys are making a killing in multiple geographic regions all across the country because it's something that consumers have a need for and you're able to satisfy that need.
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It's something that doesn't require incredible SEO experience, that doesn't require the best graphic design, for example.
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So, with that in mind, I don't know how you guys are going to answer this question Can anyone be an entrepreneur?
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Walk us through that.
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Yep, I'll, I'll jump on that first.
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So, uh, I'll even take it back to a podcast that I watched a long time ago with Grant Cardone in it, and they asked him the same thing.
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They're like you know what?
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What?
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What's the type of employee that you want?
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Or what's the type of guy that you look for to work for your company?
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And he said you know, I have thousands of people that try to work for me and he's like, of the thousands of people, he's like I got people with all this experience, or I have these people that went to Harvard and they have this great education, he's like.
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But there's one quality that I look for over everything else.
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He's like it's hunger.
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He's like I will take a hungry person that will sit there and dedicate themselves and sacrifice themselves and push themselves to be the best, over all the experience in the world or all the education in the world.
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He's like hunger trumps everything, and I think that's what it is right.
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If you have a hunger, you can absolutely be an entrepreneur.
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If you don't have that hunger, you could have all the experience in the world.
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You can have all the education in the world.
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Don't do it Like you'll fail, Like 90% of entrepreneurs fail because they don't have that hunger.
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They're not willing to sacrifice, they're not willing to grind.
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I'm the first one in, I'm the last one to leave.
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I sacrifice my family.
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I love my family more than anything in the world, but I sacrifice because I want to be successful and I want to be successful for them.
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I want that generational wealth that I'll pass on for generation after generation after generation.
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I have a deeper hunger than anybody I've ever met, and Jamie has that same quality, and that's why we align so well.
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So, uh, hunger is the number one thing.
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If you have hunger, you can absolutely be an entrepreneur.
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Yeah, I'd say there's two things.
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For me, kind of tying into hunger is just being passionate.
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So a lot of people just they'll, they'll research a market that they're like hey, the margins are really good here, hey, it's a growing market, that there's a lot of potential.
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If you're not passionate about what you do, then that right there, like someone is in that industry and that's who's going to roll over on you and to be able to dominate the market.
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That's the thing about Aaron and I is, you know we will not accept anything other than being the best, but that's because of the effort that goes into us being successful and if we're doing all the right things, as far as being the first one and the last one to leave, setting an example for people, like mentorship towards our people is the most important part of what we do.
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Like we can't expect a standard that we don't set and show forth to the guys, because then at that point people aren't gonna follow.
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So that's something with Aaron and I like when we started our first businesses for a full year it was seven days a week and then I was able to continue to build my team outward and then, you know, work six days and then get to five, but then there's also times it is seven days.
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So, whatever the business needs, but I would say, if you're, if you're an entrepreneur, if you're wanting to be an entrepreneur like you, got to be resilient as well, because you're gonna get kicked in the teeth so many different times.
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Everyone expects it to just be hey, I'm starting this business, it's going to be smooth, there's going to be crazy growth and then it's just going to be implausible.
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You're going to get kicked in the mouth so many times.
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But if you're confident in yourself and I guess that stems from who you are as a person and how you feel, because you know, even when I was in college and I was, you know I didn't really know exactly how my career was going to shake out.
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I just had this belief internally that there was more to my story than just being a number, which there's nothing wrong with that mindset.
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But you know, if you're wanting to be an entrepreneur, then you've got to have that internal belief that there's more for me than just having a job and being in that corporate nine to five and just maybe at some point I can move into a management role Like you.
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Just you got to have big dreams.
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You got to have a lot of belief in yourself and then you know, eventually things will fall into place.
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But that passion, resiliency, to me, is non-negotiables for you to be successful, cause there's a lot of people that don't have that, but that's the part of the a lot of the small businesses that fail within their first year.
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Yeah, I really appreciate hearing both of you talk about that because I feel like on business podcasts and on YouTube videos and inside business books everyone wants to talk about, if you have the right marketing channels, if you have the right this, then things are going to click.
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But it's kind of like in sports, jamie, to really bring it back to another sports analogy, is that?
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What's that saying about?
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Hard work beats talent every time when talent doesn't work hard and we see it in sports, how many professional athletes have all the talent in the world but they don't have these intangibles that you guys are reminding us about here today?
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So I think it's it's really important message for all of our listeners, whether they're in the entrepreneurial phase or in the entrepreneurial phrase phase.
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It's incredibly important.
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And when you marry that with the strategies, with the systems, with the processes that now I want to go into with you guys, it just seems to me like you both, with your own career experience as well as your entrepreneurial experience, you've identified those key pillars of growth.
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And I really want to hone in on that word, because when I think about the work that you two do, it all comes down to that growth, whether it's personal growth, financial growth, business growth.
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It comes back to that with Titan Group.
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You've laid it out.
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You've got your marketing arm, you've got your consulting and strategic arm.
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You've got your brokering arm, your recruiting arm.
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There's so much that I can tell is strategic and intentional behind the Titan Group.
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Talk to us about those pillars of growth that you've identified so that you can lift others up and help them.
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Yep.
00:17:49.375 --> 00:17:59.623
So one thing that I'll kind of hit on I mentioned this before like vision is one of the biggest things, right, like you have to have a very strong vision, you have to believe in that vision.
00:17:59.623 --> 00:18:05.205
You have to set up like a painted picture or an intentional path of how you're going to get there as well, and you got to get.
00:18:05.205 --> 00:18:12.090
When you're hiring developing people, you need to hire people that have that same vision as you, that they're aligned with that vision.
00:18:12.090 --> 00:18:15.096
Otherwise they're not the right person for you.
00:18:15.096 --> 00:18:25.352
But one of the big things that Jamie and I do is we have four core values that we really, really, really stand by, and those core values are everything to us.
00:18:25.352 --> 00:18:29.722
With every single business that we take over, we really try to push those core values.
00:18:29.722 --> 00:18:33.144
And our four core values is relationships With relationships.
00:18:33.144 --> 00:18:34.250
It's not core values, is relationships.
00:18:34.250 --> 00:18:41.559
You know, with relationships it's not just like the relationships with your employees, right, it's the relationships with your partners, with your networking groups.
00:18:41.559 --> 00:18:43.525
It's relationships with your customers.
00:18:43.525 --> 00:18:52.202
You know, we always tell people, you know revenue means a lot when you're trying to grow a business and profitability means a lot, but not at the expense of a customer.
00:18:52.202 --> 00:18:54.922
A relationship with the customer right, that relationship with the customer is what's going to grow that business.
00:18:54.922 --> 00:18:55.551
And profitability means a lot, but not at the expense of a customer.
00:18:55.551 --> 00:19:00.451
A relationship with the customer right, that relationship with the customer is what's going to grow that business and keep that business growing for the rest of eternity right?
00:19:00.451 --> 00:19:04.038
So relationships is just such a powerful core value of ours.
00:19:04.519 --> 00:19:17.382
Integrity, making sure that our guys are doing the right thing, whether someone's watching or not, knowing that we can rely on our guys, that we can bet our jobs or our careers or our lives on our guys because they have the utmost integrity.
00:19:17.382 --> 00:19:19.306
It's professionalism.
00:19:19.306 --> 00:19:23.480
We want to be the Cadillacs and it's not just junk removal.
00:19:23.480 --> 00:19:23.660
Right?
00:19:23.660 --> 00:19:32.406
We've had our hand in multiple home services demolition, moving, maid service, power washing, the pool service.
00:19:32.406 --> 00:19:34.732
We've had great success in all of those.
00:19:34.732 --> 00:19:40.588
The pool service was insanely successful and junk removal has just been kind of a goldmine for us.
00:19:41.510 --> 00:19:50.559
But being the Cadillacs of the junk removal service, being the Cadillacs of the maid service, being the Cadillacs of the demolition service, it's making sure that our guys are in full uniform.
00:19:50.559 --> 00:19:53.984
It's making sure that it's yes, sir, no, sir, yes, ma'am, no, ma'am.
00:19:53.984 --> 00:19:56.048
It's making sure that we're not cussing on site.
00:19:56.048 --> 00:20:00.622
It's knowing that we are always professional, whether someone's watching or not.
00:20:00.622 --> 00:20:01.744
And then the energy.
00:20:01.744 --> 00:20:05.057
No one wants to work with a dickhead, no one wants to work with someone.
00:20:05.057 --> 00:20:07.038
That just is that math, you know.
00:20:07.038 --> 00:20:13.825
So it's just having the utmost energy when you come in and being able to be that radiant ray of sunshine and someone's dark day.
00:20:13.825 --> 00:20:21.571
So having empathy and stuff like that, you know, understand someone's situation is just knowing that we can be that ball of light for somebody.
00:20:21.571 --> 00:20:28.521
And those core values right there have shown us a way to be super successful with every business that we've taken over.
00:20:28.521 --> 00:20:32.505
And I'll let kind of Jamie hit a little bit more on the systems and processes, cause that's his baby.
00:20:32.986 --> 00:20:45.419
Yep, I mean just to add to that a little bit, though with any person who comes into the organization rather it be orientation day or if they're in their first week in the business it's making sure that there's clarity in what it takes to get to the next step.
00:20:45.419 --> 00:20:55.192
Because in a lot of businesses that we've consulted we notice that there's not that clarity to where guys come in and then they get you know maybe a day or two and then they're just thrown out in the field.
00:20:55.192 --> 00:20:57.817
Sometimes they get onboarded and they're out in the field the same day.
00:20:57.817 --> 00:21:07.917
So that individual like as the owner of the business, you got to understand that if you've got 50 people like you need to understand all 50 of those individuals in the business and what makes them tick.
00:21:07.917 --> 00:21:16.800
So, just like with customers, we get as granular as understanding customer types and you know if someone is this type of customer then this is how they need to be addressed.
00:21:16.800 --> 00:21:20.019
And same goes with your guys and your teammates.
00:21:20.138 --> 00:21:25.878
So if someone you know they're more money motivated, someone else might be more motivated because they want to.
00:21:25.878 --> 00:21:26.821
They want to buy a car.
00:21:26.821 --> 00:21:30.278
You know they're wanting to build wealth for their family.
00:21:30.278 --> 00:21:51.017
Whatever the situation may be, maybe someone just wants to be accepted by an employer because they've had bad experiences in the past, whatever that motivator is, you've got to understand each individual on a personal enough level to where you know how to motivate that person, because if you just give a broad stroke approach to every single individual, then results are going to vary.
00:21:51.017 --> 00:22:01.912
But if you know your people inside and out, then you're going to be able to get those results to help push that person to places that they've never been, and to me, that's that's one of the biggest thrills in businesses.
00:22:02.334 --> 00:22:06.351
You know you bring someone in who might not know where they're going in life.
00:22:06.351 --> 00:22:07.394
They might seem lost.
00:22:07.394 --> 00:22:18.994
They might not have had you know support system in their background or where you know just by hearing positive words from you you know support system in their background or where you know just by hearing positive words from you you know that that's something new to them, and they just said it just sparks this.
00:22:18.994 --> 00:22:22.824
You know hunger from them to keep wanting to get that satisfaction.
00:22:22.824 --> 00:22:37.545
So, being that mentor to individuals, you got to have that relationship with them, though, and unfortunately in business there's a lot of owners who you know they they definitely want to show like I'm the owner and you work for me to where aaron and I like.
00:22:37.545 --> 00:22:45.077
We're very intense with business, but our guys know the idea that we care about them and we're going to do whatever it takes for them to be successful.
00:22:45.077 --> 00:22:53.105
But we will hold you accountable if you don't, you know, follow through with the systems and processes yeah, it sounds to me like having the chance to talk to you both today.
00:22:53.465 --> 00:23:07.200
You both have such a strong emphasis on the team and I feel like that's one of the mistakes I know I personally made and a lot of entrepreneurs and, for sure, all the entrepreneurs out there that we all make is that we hesitate to invest in people.
00:23:07.200 --> 00:23:13.944
We hesitate to invest in these additional resources, but, of course, these are part of the pillars of growth behind it.
00:23:13.944 --> 00:23:38.575
I'd love to hear from your perspective, because you all have worked not only in your own businesses, but you've helped other business owners, and so, with that in mind, what are some of those mistakes Whether it's resources, whether it's waiting too long to hire a team what are some of those mistakes that you see other people making inside the world of business that you all have either learned firsthand the hard way through your own experiences, or that you've seen the positive side of that.
00:23:38.575 --> 00:23:43.898
When you've done the counter to that, you've fostered your own growth on a more accelerated fashion.
00:23:43.898 --> 00:23:45.441
What are some of those things that you've seen?
00:23:47.227 --> 00:23:49.671
God, a lot, man.
00:23:49.671 --> 00:23:50.633
Where do I start?
00:23:50.633 --> 00:23:55.088
I mean, there's hundreds of mistakes that you see in just different businesses.
00:23:55.088 --> 00:23:57.419
Right, we've taken over businesses that are.
00:23:57.419 --> 00:24:05.239
You know, we literally just took over a business that just hit 1.2 million last year and they lost over $120,000.
00:24:05.239 --> 00:24:12.747
So usually what we do is we dig into it and we try to figure out why you know why are we losing money, why you know what things that you into it and we try to figure out why.
00:24:12.747 --> 00:24:13.268
Why are we losing money?
00:24:13.268 --> 00:24:14.888
What things do we need to jump on right away?
00:24:15.609 --> 00:24:24.537
And to answer your question, I think a lot of it is kind of like you said, development, right, most people don't know how to develop their people the correct way.
00:24:24.537 --> 00:24:34.471
So when you hire somebody in this example was they would hire somebody they'd do two days of training, so they would put somebody out in the trucks for a day, show them how to do it.
00:24:34.471 --> 00:24:39.354
The next day they take them out in the trucks and they have to do it and then their training's completely done.
00:24:39.354 --> 00:24:44.615
Compared to us, like our training could last up to three months before you're allowed to run a crew yourself.
00:24:44.615 --> 00:24:56.578
So development just is everything, and just the lack of development can destroy a business so fast, I think, having no vision and no intentional path of how somebody can grow.
00:24:56.578 --> 00:25:04.349
So, like a career path right, a lot of companies that we take over, there's no career path.
00:25:04.349 --> 00:25:06.356
So you're just hiring somebody and then it's just a wage thing right, so it's.
00:25:06.356 --> 00:25:08.025
You're hiring somebody for 15 bucks an hour.
00:25:08.025 --> 00:25:09.769
They're unhappy, they want to walk away.
00:25:09.769 --> 00:25:11.271
Okay, how about I pay you $17 an hour?
00:25:11.271 --> 00:25:12.875
Oh, they're unhappy, I want to walk away.
00:25:12.875 --> 00:25:14.077
How about I pay you $20 an hour?
00:25:14.077 --> 00:25:21.083
Next thing, you know, you're paying these guys $25, $30 an hour and they're still miserable because they don't understand how they're growing.
00:25:21.083 --> 00:25:22.546
Again.
00:25:22.625 --> 00:25:32.921
Going back to another podcast that I watched a long time ago, it was talking about Warren, and Warren Buffett would always be the last person that would interview some higher up positions and he would give them two options.
00:25:32.921 --> 00:25:37.596
Option A was you were capped at like $150,000 a year.
00:25:37.596 --> 00:25:39.008
You were the top of the.
00:25:39.008 --> 00:25:40.492
You know, the very top.
00:25:40.492 --> 00:25:41.255
There's a ceiling.
00:25:41.255 --> 00:25:43.452
You could not grow anymore, but you were the boss.
00:25:43.452 --> 00:25:50.537
And then option B was you were only getting paid $70,000 a year, but there was opportunity to grow into $90,000.
00:25:50.537 --> 00:25:58.631
Opportunity to grow into $110,000 a year, but there was opportunity to grow into 90, opportunity to grow into 110, to 130, to 150, to 170.
00:25:58.631 --> 00:26:00.218
There was no ceiling and you could just keep growing and growing and growing.
00:26:00.238 --> 00:26:01.462
He said anybody that chose that option A, I don't want you.
00:26:01.462 --> 00:26:08.567
Anybody that chooses option B, I want you because you want opportunity, and opportunity is everything right and that's what's going to keep guys motivated and inspired.
00:26:08.567 --> 00:26:15.359
But yeah, not investing into your team will make somebody fail very, very quickly.
00:26:15.359 --> 00:26:20.635
And I could go on and on and on of other things, but I'll just kind of hit on that one.
00:26:20.635 --> 00:26:22.010
I'll let Jamie kind of take it from there.
00:26:23.248 --> 00:26:23.810
Yeah, same thing.
00:26:23.810 --> 00:26:37.156
I mean there's quite a bit, but I think one that a lot of people listening are going to be able to relate to more is being vulnerable with yourself and knowing what you're not good at and making sure that someone compliments your weakness.
00:26:37.156 --> 00:26:49.250
So Aaron and I both like we're both very high energy, passionate with winning, but we both have things that we're exceptional at that we have more of a passion geared towards and it compliments each other very well.
00:26:49.250 --> 00:26:59.955
You know you't want to have to two people that have the exact same strengths and weaknesses leading the organization, because then there's going to be holes in your game because someone's not exceptional in that area.
00:26:59.955 --> 00:27:08.941
So, understanding immediately as to okay, this is what I'm good at and this is what I'm not good at, and I'm not, I don't really want to put in the time into this certain area.
00:27:08.941 --> 00:27:21.965
I need to find someone that has as much passion towards that area as I do this one, and then from there, as you continue to scale your organization, you'll notice the bigger you get that hey, there's a certain area that's lacking as well.
00:27:21.965 --> 00:27:31.616
And making sure that you have someone that's not just able to complete tasks but own that role and be exceptional at it and that's how you're able to scale outward.
00:27:31.724 --> 00:27:40.152
But what we've noticed is a lot of businesses just have one person wearing 10 different hats and there's no development.
00:27:40.152 --> 00:27:43.586
They say they don't have time for development of their people to where?
00:27:43.586 --> 00:27:49.068
To be honest with you, all your help's in the building, like if you build, if you develop people inside of your organization.
00:27:49.068 --> 00:27:52.036
That's the best people you want running different departments.
00:27:52.036 --> 00:27:52.998
You don't want to hire.
00:27:52.998 --> 00:28:06.713
I mean there are good instances we've seen with businesses that they bring outside help for higher level positions, but with our businesses we always want it to be something that's someone who's worked up the ranks and they understand every facet of the business.
00:28:06.904 --> 00:28:18.746
Aaron and I both started out as $10 an hour with commission and profit sharing type I'm sorry tips in our first role, but then we worked up and progressed to every level of the business.
00:28:18.746 --> 00:28:25.026
So not only are we able to lead and mentor people, but we understand when a problem happens.
00:28:25.026 --> 00:28:28.835
We've been in that situation versus almost a guessing game.
00:28:28.835 --> 00:28:30.803
So you know your help is in the building.
00:28:30.803 --> 00:28:31.307
It's just up to you to put in.
00:28:31.307 --> 00:28:31.570
You know that investment.
00:28:31.570 --> 00:28:31.843
So you know your help is in the building.
00:28:31.843 --> 00:28:32.599
It's just up to you to put in.
00:28:33.000 --> 00:28:42.608
You know that investment, giving that, you know, painted picture, that clear vision for people like, hey, if you're able to work your way up the ranks, like this could be something you could be my right hand man.
00:28:42.608 --> 00:28:55.090
Or if you have expansion strategy, being able to run a market yourself but just understanding that the next like your right-hand man could be working for you at an entry level position.
00:28:55.090 --> 00:29:03.077
Right now, it's just pouring into those people and helping them, you know, find motivation and see the opportunity and being in the business.
00:29:03.077 --> 00:29:04.428
Is this a job or a career?
00:29:04.428 --> 00:29:15.378
And that's something that Aaron and I always make sure of is that we want everyone who comes into our organization to understand like this is a career and if it's true, if they think it's a job, it's going to be treated as such.
00:29:15.378 --> 00:29:18.596
And we want people to think long-term investment when they join Titan.
00:29:19.579 --> 00:29:21.205
Yeah, I love that overview, you guys.
00:29:21.205 --> 00:29:51.436
I'm going to add one more thing into the mix, because I feel like this is something that I'm going to blame society on this, and the way that we were all raised here in the US is that a lot of times we've been trained to look for permission, and I think that's one thing that separates us as entrepreneurs is we don't wait for permission, and I can definitely see it in the two of you's story is that you don't wait for any of this permission, whether that's to start to grow, to enter a new market, to acquire a new business, to look for financing and resources to make another business happen.
00:29:51.436 --> 00:29:53.913
It just seems to me like you guys don't wait for permission.
00:29:53.913 --> 00:30:02.537
So, for all of those listeners out there that you have been waiting for permission in different ways, hopefully this episode is that permission that you've been looking for.
00:30:02.825 --> 00:30:16.938
And you guys, I want to ask you, knowing that you work with other people who want to get into the game you work with entrepreneurs at all different levels of growth what does that look like for people who have finally gotten over that hump and they say you know what, I don't need to wait for permission.
00:30:16.938 --> 00:30:18.740
I'm going to just start this thing.
00:30:18.740 --> 00:30:26.311
Someone might be sitting there saying, well, junk removal business, that's needed in my market I live in Boston, for example.
00:30:26.311 --> 00:30:27.915
I want to do that, but who am I to do that?
00:30:27.915 --> 00:30:28.897
Give them permission.
00:30:28.897 --> 00:30:37.286
You guys Talk to us about what the beginning looks like and what actually is required for someone to to start saying forget permission, I'm just going for it.
00:30:39.150 --> 00:30:39.450
Yeah.
00:30:39.450 --> 00:30:46.432
So I'll go to a saying that we have, and there's something that we believe in wholeheartedly is never press snooze, right?
00:30:46.432 --> 00:30:48.359
So you take that literal.
00:30:48.359 --> 00:30:53.314
In the morning, you set your alarm right, right, your alarm goes off and you just press snooze.
00:30:53.314 --> 00:30:59.086
What you're doing is you're delaying your day, you're delaying your day, you're delaying your day, and it's kind of the same thing in life, right?
00:30:59.528 --> 00:31:04.990
So I always, jokingly, I'm always telling people like, oh, I'm gonna start my diet Monday, I'm gonna start my diet Monday.
00:31:04.990 --> 00:31:10.492
And but the thing is, if you want to change your body, right, what do you do?
00:31:10.492 --> 00:31:17.037
You do you start working out, you change your diet, but you don't sit there and put a date in mind of like, oh cool, I'm going to do this next Monday.
00:31:17.037 --> 00:31:22.297
And then what happens is next Monday comes because you press snooze on it and all of a sudden you have another excuse why you're not going to do it.
00:31:22.297 --> 00:31:26.476
So if I say I want to gain 10 pounds of muscle, I'm starting, right then.
00:31:26.476 --> 00:31:30.999
And there you know, right, then I'm not going to press news, I'm going to literally get this going and stuff.
00:31:30.999 --> 00:31:35.121
So it's kind of the same thing in life, especially with being an entrepreneur.
00:31:35.121 --> 00:31:37.642
It's having that courage to take that leap right.
00:31:37.642 --> 00:31:46.268
So if you're sitting there, let's just say that you're working for a power washing company, right, and you're like God, I'm one of the best power washers out here.
00:31:46.268 --> 00:31:48.251
I'm really good at networking.
00:31:48.251 --> 00:31:51.018
I'm thinking about maybe starting my own power washing company.
00:31:51.018 --> 00:31:56.266
Just do it.
00:31:56.266 --> 00:32:01.147
Otherwise, what's going to happen is here, in six months you're going to sit there and be talking about the same thing, like, oh, I wish I would have did this back then I'm thinking about still doing it.
00:32:01.147 --> 00:32:07.431
But eventually, let's just say that you eventually do it two years later and you eventually finally have the courage to walk away from it.
00:32:07.811 --> 00:32:10.837
That was two years that you just built somebody else's empire for them.
00:32:10.837 --> 00:32:14.325
That was two years that you could have been networking and building your own company.
00:32:14.325 --> 00:32:15.509
Because that's the thing is.
00:32:15.509 --> 00:32:23.303
When you jump into something, you have to be willing to sacrifice and grind for two years, like you're realistically not going to be a profitable company.
00:32:23.303 --> 00:32:29.693
For the first two years You're going to have to live off of bare minimum stuff and you're going to have to be out there building your business.
00:32:29.693 --> 00:32:44.936
But after two years you've built something beautiful and you have that revenue coming in every single month and you have the relationships and you have the contracts and stuff like that and it's actually a legit business, that's actually been built because you've branded and you've built that name.
00:32:44.936 --> 00:32:49.593
So stop pressing snooze and just take that leap of faith.
00:32:49.593 --> 00:32:53.078
And again you got to wholeheartedly believe in it.
00:32:53.078 --> 00:32:59.393
You have to be passionate, as Jamie mentioned earlier, and you have to have that hunger, but take that leap and fucking grind man.
00:33:01.865 --> 00:33:20.876
Yeah, I would definitely say with you know, in two instances here in the last seven years, th Aaron and I, when we first joined our previous company, like there's a lot of risk, Like we put every dollar that we had which wasn't much at the time just to get our opportunity owning a franchise within the organization.
00:33:20.876 --> 00:33:28.909
And then, you know, we were, we had put in years and years of sweat equity, blood equity, you name it tears, all of it to build those businesses.
00:33:28.909 --> 00:33:34.083
But then we reached a point that Aaron had mentioned it earlier, about building, you know, someone else's empire.
00:33:34.083 --> 00:33:41.589
Well, we walked away from security and something that, in all honesty, had we, you know, stayed there, we would be set for life.
00:33:41.589 --> 00:33:50.551
But it didn't satisfy our hunger for what we wanted to accomplish, because we wanted to be at the controls of offering people opportunity.
00:33:50.551 --> 00:33:58.237
You know, we believed in ourselves enough to say, you know what, we can definitely break off, work together and build our own empire.
00:33:58.384 --> 00:34:03.895
Like you got to have that belief and, you know, going into that, you've got to create a business plan.
00:34:03.895 --> 00:34:05.509
You got to understand the market.
00:34:05.509 --> 00:34:09.927
You're getting into the industry, you're getting into, you know, you got to have that confidence.
00:34:09.927 --> 00:34:10.891
But you also got to.
00:34:10.891 --> 00:34:17.009
You know, do research and understand what you're getting into, because there's nuance in every market that you get into.
00:34:17.009 --> 00:34:23.829
But you know it's better to go in prepared and talk to people that have experience in that industry.
00:34:23.829 --> 00:34:35.059
Understand that specific city like, get everything lined up before you dive in and then, once you do, if you've got that confidence in yourself, you can accomplish anything.
00:34:35.726 --> 00:34:44.275
You've got to understand that development comes first and if you are a servant-style leader, you're a lot more successful than being a boss.
00:34:44.275 --> 00:34:47.849
Keep that in mind as you sacrifice.
00:34:47.849 --> 00:34:52.998
Your team does not just work for you and take orders all day long.
00:34:52.998 --> 00:34:58.746
Like you, as a leader, have to show them that you're willing to do whatever it takes for them to be successful.
00:34:58.746 --> 00:35:01.572
Rather, it'd be spending extra time in their development.
00:35:01.572 --> 00:35:15.492
You know, if there's, if there's something on a personal level, I used to have guys come in at 6am just to vent about issues about their personal life and we would talk about it because it's like I care about you more than just as an employee.
00:35:15.492 --> 00:35:17.456
So invest in your people.
00:35:17.456 --> 00:35:19.327
Fortune favors the bold.
00:35:19.327 --> 00:35:22.976
You've got to be hungry and bet on yourself.
00:35:23.724 --> 00:35:28.617
Yep, I do want to hit one more thing on there, because I like just listening to that.
00:35:28.617 --> 00:35:31.494
It almost sounds like Jamie and I are contradicting each other, right?
00:35:31.494 --> 00:35:36.036
So when I'm saying, don't press news, jamie's 100% right.
00:35:36.036 --> 00:35:38.213
Right, you don't jump in without being prepared.
00:35:38.213 --> 00:35:40.391
And this is where consulting comes in.
00:35:40.644 --> 00:35:46.554
You know, calling the Titan Group, you're having a great mentor and stuff like that, understanding the business, before you just jump out.
00:35:46.554 --> 00:35:55.925
Because that is how a lot of people fail is they think that, oh man, I'm out here working for a company that's making five million dollars a year and I'm pulling in a million dollars a year for them.
00:35:55.925 --> 00:35:57.231
I could just pull that in for myself.
00:35:57.231 --> 00:36:06.052
But if you don't understand the marketing, if you don't understand how to develop people, you don't understand how to recruit and develop those guys, then you will fail right.
00:36:06.052 --> 00:36:11.188
So you can't just walk away from a business and all of a sudden start making the million dollars yourself.
00:36:11.188 --> 00:36:13.574
You need to understand business and you need to understand that.
00:36:13.574 --> 00:36:21.228
So you know, once you have that, that background or, I'm sorry, once you have that base built up, that's when you jump right.
00:36:21.228 --> 00:36:25.628
Because, again, you don't want to do all that work and then build somebody else's legacy and stuff.
00:36:25.628 --> 00:36:27.030
So a hundred percent agree with Jamie.
00:36:27.030 --> 00:36:37.768
Uh, you know, and then quit making excuses, kind of like Jamie said you know, we were in a great position when we left the organization that we were in.
00:36:37.789 --> 00:36:39.653
But even to get into that organization, like, we both had to borrow money.
00:36:39.653 --> 00:36:40.996
Right, we had to borrow money.
00:36:40.996 --> 00:36:46.998
We had to literally dig out our complete savings to invest into a franchise and it was a struggle.
00:36:46.998 --> 00:36:51.039
Like, literally, I was living off $50,000 a year, moved.
00:36:51.039 --> 00:36:54.650
Uh, my wife and I were sitting there thinking like how, how are we going to live off this?
00:36:54.650 --> 00:36:56.045
Like, how are we going to do this?
00:36:56.045 --> 00:36:59.675
But we just knew that it was worth the grind, it was worth the sacrifice.
00:36:59.715 --> 00:37:15.608
And then when we walked away from it, I was making over $500,000 a year and I remember going to my wife saying I want to walk away from this to build my own empire.
00:37:15.608 --> 00:37:16.338
My wife's like you're, you're crazy.
00:37:16.338 --> 00:37:17.010
But again, there's no excuses.
00:37:17.010 --> 00:37:19.423
If you believe in it and you know for a fact and you have the confidence that you can be successful with it, it's worth it in the end.
00:37:19.423 --> 00:37:24.871
And that's the best thing in the world is, jamie and I are in a better position now than we ever imagined we'd be in and now we can actually help other people.
00:37:24.871 --> 00:37:42.925
So if you don't have that right mentor, if you don't have that person that can teach you that kind of stuff, call us, and we've got your back 100%, because, more than just wanting us to build up an empire and make revenue and stuff like that, we truly love helping people and that's a big passion of ours, yeah.
00:37:43.447 --> 00:37:48.849
Boom, so much actionable wisdom and advice right there, and, aaron, I'm going to piggyback onto that.
00:37:48.849 --> 00:38:18.873
I actually don't think that it's contradictory, because I think that it really illuminates the fact that too many entrepreneurs, and pretty much every entrepreneur, is waiting to have 100% preparation, and I think when we combine the two mindsets and perspectives that you both just gave us, it really is you said it perfectly, aaron, I think building that base, that foundation through which we can operate on, and then don't hit snooze, go, take action, because we're never going to be 100% prepared.
00:38:18.873 --> 00:38:22.652
We need to just start doing, and that's when we're going to actually start getting a heck of a lot more of that preparation that we're looking for.
00:38:22.652 --> 00:38:25.945
So you guys have been a wealth of knowledge in so many different ways.
00:38:25.945 --> 00:38:37.936
I feel like you also have brought that mindset shift and perspective that I know is going to force listeners to look inwards, because these are I use the word before the intangibles that's going to make or break our success as business owners.
00:38:37.976 --> 00:38:57.476
And, aaron, you gave me the perfect segue into dropping those links for you guys, because, if people do want to go deeper into this, I think that you have such a wealth of knowledge to share, not only from a strategic perspective and access to resource perspective, but also I think it's been on display here today the personal development, the professional development and team development aspect of that.
00:38:57.476 --> 00:39:01.556
Drop those links on us for listeners who want to go deeper into the Titan group.
00:39:01.556 --> 00:39:06.472
I love the fact that you guys call it the Titan way, which is a little bit of a teaser about your links.
00:39:06.472 --> 00:39:08.309
So drop those links on us guys.
00:39:09.452 --> 00:39:11.237
Absolutely Good.
00:39:12.068 --> 00:39:14.519
So website is www links, so drop those links on us guys.
00:39:14.519 --> 00:39:15.123
Absolutely Good.
00:39:15.123 --> 00:39:23.713
So website is wwwthetitanwaycom, and if you guys visit there, it gives a breakdown of all the services that we offer.
00:39:23.713 --> 00:39:25.157
You can email us.
00:39:25.157 --> 00:39:39.338
We'll even provide you with our, our personal numbers, anyone who's listening, because even if you're not, you know, in a financial position to take on consulting right now, like just a conversation, like Aaron and I, like you said a minute ago, like we truly love helping other people.
00:39:39.338 --> 00:39:52.057
So if it's something that you're eventually wanting to get into, but you just want to learn a little bit more about you, know how our system works or you know what value we can bring your business, we'll take that phone call any day, Anything we can do to help.
00:39:52.057 --> 00:40:00.650
As long as whatever individual's calling has the intention of helping other people grow as well, we'll do whatever we can to help you.
00:40:01.873 --> 00:40:04.170
Absolutely, Listeners, you already know the drill.
00:40:04.170 --> 00:40:10.766
We are making it as easy as possible for you to find that link down below in the show notes, wherever it is that you're tuning into today's episode.
00:40:10.766 --> 00:40:15.510
Super easy to find the Titan group Just go to the titanwaycom.
00:40:15.510 --> 00:40:16.750
You'll find that link down below.
00:40:16.750 --> 00:40:18.150
You can click right on through to it.
00:40:18.150 --> 00:40:31.739
We're also linking to Aaron and Jamie's personal LinkedIn If you want to reach out to them and continue that conversation on a really personal level you heard Jamie tout right there how personal they are, because both of them have put it on display here how much they want to be of service.
00:40:31.739 --> 00:40:41.947
You'll also find a contact form directly on the homepage of their website, so don't be shy to TitanWaycom.
00:40:41.947 --> 00:40:45.940
Otherwise, Jamie, Aaron, on behalf of myself and all the listeners worldwide, thanks so much for coming on the show today.
00:40:45.960 --> 00:40:46.161
Absolutely.
00:40:46.161 --> 00:40:47.045
Thank you so much.
00:40:47.045 --> 00:40:47.927
It's been a blessing.
00:40:48.268 --> 00:40:48.949
Thanks for having us.
00:40:49.992 --> 00:40:57.596
Hey, it's Brian here, and thanks for tuning in to yet another episode of the Wantrepreneur to Entrepreneur podcast.
00:40:57.596 --> 00:40:59.485
If you haven't checked us out online, there's so much good stuff there.
00:40:59.485 --> 00:41:08.768
Check out the show's website and all the show notes that we talked about in today's episode at thewantrepreneurshowcom, and I just want to give a shout out to our amazing guests.
00:41:08.768 --> 00:41:17.512
There's a reason why we are ad free and have produced so many incredible episodes five days a week for you, and it's because our guests step up to the plate.
00:41:17.625 --> 00:41:19.592
These are not sponsored episodes.
00:41:19.592 --> 00:41:21.170
These are not infomercials.
00:41:21.170 --> 00:41:24.675
Our guests help us cover the costs of our productions.
00:41:24.675 --> 00:41:35.635
They so deeply believe in the power of getting their message out in front of you, awesome entrepreneurs and entrepreneurs, that they contribute to help us make these productions possible.
00:41:35.635 --> 00:41:44.132
So thank you to not only today's guests, but all of our guests in general, and I just want to invite you check out our website because you can send us a voicemail there.
00:41:44.132 --> 00:41:45.449
We also have live chat.
00:41:45.449 --> 00:41:50.090
If you want to interact directly with me, go to thewantrepreneurshowcom.
00:41:50.090 --> 00:41:51.514
Initiate a live chat.
00:41:51.514 --> 00:42:00.918
It's for real me, and I'm excited because I'll see you, as always every Monday, wednesday, friday, saturday and Sunday here on the Wantrepreneur to Entrepreneur podcast.