Technology transformation has found its champion in Spencer E Scherer, founder of Newf Technology, LLC, who we're thrilled to feature in today's Wantrepreneur to Entrepreneur Spotlight. After witnessing the dangerous gap between critical business operations and proper IT infrastructure, Spencer made it his mission to revolutionize how businesses approach their technology needs. Through managed IT services and fractional CTO support, his company now serves as a vital technology partner for law firms, financial institutions, and consulting firms, helping them transform technological challenges into competitive advantages while staying ahead of cybersecurity threats and compliance requirements. Let's dive into Spencer's journey and discover how he's reshaping the landscape of business technology one company at a time.
Hi, Spencer! Thanks for joining us today. Tell us about your business. Who do you serve, how do you serve them, and what's the impact that your business and work makes?
At Newf Technology, LLC, we specialize in providing tailored IT solutions for industries where security, compliance, and efficiency aren’t optional—they’re critical. We focus on serving law firms, financial institutions centered on investing, accounting, and consulting firms. These sectors face unique challenges in navigating stringent compliance requirements, protecting sensitive client data, and streamlining operations. That’s where we come in.
We offer two primary services: Managed IT Services (MSP) and Fractional CTO support.
- Our Managed IT Services function as a full IT department, designed to proactively handle everything from cybersecurity and compliance to disaster recovery and vendor management. Think of us as your technology safety net—always on, always secure, and always looking ahead to anticipate your needs.
- With Fractional CTO support, we bring strategic guidance to your technology decisions. Whether you’re planning for growth, automating critical processes, or ensuring your IT aligns with your business goals, we provide the expertise you need without the cost of a full-time executive.
At our core, we’re all about security, compliance, and process automation. We know the risks these industries face, and we work to mitigate them with advanced tools, proactive monitoring, and cutting-edge strategies. But it’s not just about avoiding threats—it’s about creating opportunities. From automating tedious workflows to implementing systems that scale with your business, we ensure technology works for you, not against you.
The impact of our work? For a law firm, it might mean confidently navigating a high-stakes case without worrying about a data breach. For a financial institution, it’s seamless compliance with evolving regulations while optimizing internal processes. And for consulting firms, it’s leveraging IT as a tool for driving client value and internal efficiency.
At Newf Technology, we’re not just an IT provider—we’re your technology partner, helping you focus on what matters most: delivering exceptional service to your clients while staying ahead in a competitive landscape.
Tell us about the moment you finally felt like you went from wantrepreneur to entrepreneur.
The moment I felt like I truly transitioned from a wantrepreneur to an entrepreneur came when I signed our first client at Newf Technology, LLC. It wasn’t just the act of landing a deal—it was the realization that someone trusted me, my vision, and my ability to deliver on their IT needs. It validated all the long nights of planning, refining our services, and building the foundation of what Newf Technology would become.
That first client wasn’t just a "win"; it was proof that the work we’re doing has real value. It shifted my mindset from “Can I do this?” to “I am doing this.” The responsibility felt real, and so did the opportunity to make an impact. I wasn’t just dreaming anymore—I was solving real problems for a real business, and they were relying on us to deliver.
That moment fueled me. It reminded me why I started this company: to help businesses thrive through technology, especially in industries like legal and financial services, where security, compliance, and process automation aren’t just nice-to-haves—they’re essentials. Looking back, that first "yes" was the turning point that made me realize I wasn’t just building a business—I was building a solution that people needed and believed in.
Describe the moment or period in your life/career that motivated you to make the entrepreneurial leap.
The moment that motivated me to take the entrepreneurial leap wasn’t a single event, it was a combination of experiences across two very different, but equally frustrating, workplaces.
At one of my previous roles, a medical malpractice law firm, I was shocked to see how reliant they were on outdated, unsupported software and the absolute bare minimum of technology. They were woefully unprepared for any kind of technical challenge—whether it was a system failure, a cybersecurity incident, or simply maintaining compliance. Their approach to IT was reactive at best, and it put not just their operations, but also sensitive client data, at significant risk. I knew their lack of investment in technology was a ticking time bomb, and I couldn’t shake the thought: there had to be a better way to align IT with the critical needs of businesses like theirs.
On the other hand, I also worked at a software company where the focus was entirely on the product—rightfully so, to a point—but they neglected the operational side of technology. Their internal IT was treated as an afterthought, with no clear strategy to support the company’s growth or optimize workflows. While their product thrived, the rest of the company struggled with inefficiencies that could have been easily resolved with the right systems and processes. It was disheartening to see such potential being held back by a lack of vision for how technology could enhance the business as a whole.
These experiences opened my eyes to the fact that so many organizations—whether in legal, software, or beyond—view IT as a secondary concern. I realized I didn’t just want to solve these problems within one organization. I wanted to create a company that could help businesses across industries take IT seriously, not just to avoid disaster, but to drive real growth and innovation.
That’s when I knew it was time to take the leap and build Newf Technology, LLC—a company dedicated to bridging these gaps. By focusing on security, compliance, and process automation, we empower businesses to align their IT with their goals, so they can operate confidently and securely in today’s digital landscape. Those frustrations became the fuel for a bigger mission, and I haven’t looked back since.
Describe a tool, service, or software that has been a game-changer for your business. How does it contribute to your success?
One tool that has been an absolute game-changer for Newf Technology, LLC is Pulseway RMM. As a Remote Monitoring and Management platform, it’s become the backbone of how we deliver seamless, proactive IT services to our clients.
Pulseway allows us to monitor systems, automate workflows, and provide real-time support, all from a single dashboard. For a business like ours, focused on security, compliance, and process automation, having this kind of visibility and control is non-negotiable. The ability to catch issues before they become problems and automate repetitive tasks not only saves time but also ensures that our clients' systems are always operating at their best.
What makes Pulseway stand out is its flexibility. Whether it’s sending alerts for potential vulnerabilities, automating patch management, or remotely resolving issues, it lets us deliver enterprise-level IT services to businesses that don’t have in-house resources. Plus, the ticketing system integration ensures that nothing falls through the cracks, keeping communication clear and response times fast.
It’s not just a tool—it’s a competitive advantage. Pulseway allows us to scale our services efficiently, maintain high standards of security, and give our clients the confidence that their IT is being managed proactively. For a growing MSP like Newf Technology, this has been pivotal in building trust with our clients and delivering the value that sets us apart in the legal, financial, and consulting verticals.
We know that success is very often a non-linear path. Tell us about a failure, pivot point, or lesson that changed your course or direction and helped to get you where you are today.
One pivotal lesson that changed my course was realizing the importance of setting clear boundaries and priorities—not just in business, but in how I approached client relationships. Early on, I had a tendency to take on every request or challenge thrown my way, whether or not it aligned with Newf Technology’s core mission of focusing on security, compliance, and process automation. I thought saying "yes" to everything would demonstrate value, but instead, it spread me too thin and diluted the impact of what I was delivering.
The wake-up call came with a client who needed support outside my expertise. Despite my best efforts, the engagement felt misaligned, and the results were less than stellar. It wasn’t just frustrating—it was humbling. I realized I needed to be more intentional about who we served and how. It wasn’t enough to say we were a partner; we needed to act like one by focusing on areas where we could truly excel and bring value.
That experience pushed me to pivot and refine Newf Technology’s approach. I started focusing exclusively on industries where we could make the biggest impact—law firms, financial institutions, and accounting/consulting firms—and ensuring that every service we offered aligned with our expertise in security, compliance, and process automation. I also became more deliberate about communicating what we do best and setting boundaries when a request fell outside our wheelhouse.
That shift changed everything. By narrowing our focus and doubling down on our strengths, we’ve been able to deliver exceptional results, build stronger client relationships, and grow our reputation in the industries we serve. The lesson? Saying "no" can be just as powerful as saying "yes" when it aligns with your vision and goals.
What unconventional strategy did you employ that significantly impacted your business?
One unconventional strategy that significantly impacted Newf Technology, LLC was how we chose to position ourselves—not just as an IT provider, but as a true partner that aligns technology with business goals. While many MSPs focus on selling hardware or providing "break-fix" solutions, we took a completely different approach. We decided to emphasize fractional CTO services and strategic planning from the very beginning.
This means we don’t just fix IT problems—we work alongside our clients, especially in legal, financial, and consulting firms, to ensure their technology isn’t just functional, but also a competitive advantage. We dig deep into their operations, understanding their long-term goals, compliance requirements, and industry-specific challenges. From there, we provide roadmaps that integrate security, compliance, and process automation directly into their business strategies.
The unconventional part? We lead with strategy, not sales. Instead of starting the conversation by pitching a product or service, we start by identifying pain points, analyzing risks, and offering proactive solutions. This consultative approach often catches businesses off guard—in a good way. They’re used to vendors who sell technology, not partners who focus on how technology can serve their mission.
This strategy has been a game-changer. It’s helped us build trust, differentiate ourselves from competitors, and secure long-term relationships with clients who see us as a critical part of their success—not just another IT vendor. By breaking out of the transactional mindset that dominates our industry, we’ve positioned Newf Technology as a forward-thinking partner that’s truly invested in the growth and security of the businesses we serve.
What’s something you wish you knew sooner that you’d give as advice for aspiring or newer entrepreneurs?
Something I wish I knew sooner—and advice I’d give to aspiring entrepreneurs—is this: not every opportunity is a good opportunity. When you’re starting out, it’s tempting to say “yes” to every client, every project, and every idea that comes your way. You think more is better: more clients, more revenue streams, more momentum. But the reality is that chasing everything often leads to dilution instead of growth.
I’ve learned that focus is your best friend. Know your strengths, your niche, and your value proposition—and stick to them. For us at Newf Technology, LLC, that meant committing to serving law firms, financial institutions, and consulting firms, focusing on what we do best: security, compliance, and process automation. By narrowing our scope, we’ve been able to deliver exceptional results and build a reputation as specialists in these areas, rather than trying to be everything to everyone.
The other piece of advice? Don’t underestimate the power of boundaries. Whether it’s setting clear expectations with clients or carving out time for yourself and your family, boundaries protect your energy and ensure you’re bringing your best to the table.
Finally, remember that your business will only grow as much as you do. Invest in your own learning—whether it’s new skills, certifications, or just staying curious about your industry. Success doesn’t happen overnight, but if you stay focused, intentional, and committed to growing alongside your business, you’ll be amazed at what you can achieve.
Want to dive deeper into Spencer's work? Find out more in the links below!
- Visit Newf Technology, LLc's website newf.tech
- Connect with Spencer on LinkedIn: Spencer Eric Scherer
